Insurance Brokerage Office Manager

Salary: $55,000 – $65,000 Base + Bonus
Office: Hybrid (Dayton/Cincinnati, OH preferred) | Remote considered
Type: Full time

About the Role

We are seeking an Insurance Brokerage Office Manager to oversee client onboarding and maintenance, while supporting and supervising our producing agents and CSRs. You’ll keep operations running smoothly by ensuring accurate documentation, compliance, and client service across the team.

Key Responsibilities

• Lead client onboarding, renewals, and account servicing

• Supervise and support agents and CSRs in daily workflows

• Maintain compliance with carriers, MGAs, and state regulations

• Manage documentation, submissions, and AMS data integrity (Applied Epic, AMS360, EZLynx, NowCerts, etc.)

What We’re Looking For

• 10+ years insurance agency/office management experience

• Strong knowledge of at least one AMS platform

• Excellent organizational and leadership skills

• Active insurance license preferred; multilingual a plus

Why Work With Us

Join a fast-growing specialty brokerage where your expertise directly shapes client success and company growth.

Compensation

• $65,000+ base salary (DOE)

• Bonus opportunities

• Hybrid flexibility near Dayton/Cincinnati; remote considered for exceptional candidates