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Filing trucking insurance claims with major carriers

al@cogoinsurance.com

06/10/2025 15/10/2025

Filing a commercial trucking insurance claim can be complex, and contact information can change. It is highly recommended to always refer to your specific policy documents or insurance ID card for the most accurate and up-to-date claim reporting instructions.

Here is a list of contact information for some of the trucking insurance carriers you mentioned, based on publicly available information. Most are available 24/7 for new claims.

Commercial Trucking Insurance Claims Reporting Contacts

Company	Phone Number (24/7 for FNOL)	Email (First Notice of Loss – FNOL)	Web Form / Claims Portal URL
Progressive Commercial	1-800-776-4737	N/A	Progressive Commercial Claims (Start online process)
Canal Insurance Company	1-888-247-4424	N/A	Contact your agent or search for an online reporting link via a trusted TPA.
Northland Insurance (Travelers)	1-800-328-5972	NCCC@northlandins.com	Northland File a Commercial Truck Claim
National Interstate	1-800-929-0870 (Hotline for Catastrophic/Serious Losses)	N/A	National Interstate Online Claims System
Crum & Forster (C&F)	1-800-690-5520	crumandforsternol@cfins.com	C&F Report a Claim Online
Great American	1-844-GAIG NOW (1-844-424-4669)	N/A	Great American Report Loss / Claim Start
IAT Insurance Group (IAT)	1-866-576-7971	new.loss@iatinsurance.com	IAT Claims Center Online Form
HDVI	708-816-4384	claims@hdvi.com	HDVI Fleet Portal
Nirvana Insurance	1-888-383-8614	reportaclaim@nirvanatech.com	Nirvana Report a Claim Login
Prime Insurance Company	1-800-257-5590	N/A	Prime Insurance Incident Reporting Form
AIFE (American Inter-Fidelity Exchange)	1-800-876-1176	claimsintake@aifexchange.com	AIFE Online Claim Submission (via separate forms)
Sentry Insurance	1-800-473-6879	N/A	Sentry File a Claim
Tokio Marine Highland	1-800-627-7601 (Precise Adjustments)	N/A	Contact your broker/agent or use a program-specific reporting portal.
Falls Lake Insurance	Check policy or agent	Program.Claims@fallslakeins.com	N/A

Companies with Specific Trucking/Transportation Divisions

Company	Phone Number (Trucking/Transportation Claims)	Email (Trucking/Transportation Claims)	Web Form / Claims Portal URL
Old Republic / Great West (Great West Casualty Co.)	1-800-228-8040	N/A	Great West Casualty Co. Website
Navigators (The Hartford)	1-855-444-4796	newloss@thehartford.com	Contact your broker or visit The Hartford/Navigators claims portal.
Berkley Small Business (Transportation Claims)	1-855-272-7555, option 1	TruckingClaims@berkleysmallbusiness.com	Berkley Transportation Claims Form
Berkley Prime Transportation	1-833-79-PRIME	claims@berkleyprimetrans.com	Online reporting available via agent portals.

Companies Requiring Policy Verification

Company	General Claims Contact (Verify Policy for Exact Number)	Notes
GEICO	1-866-509-9444 (Commercial Auto Specialists)	Call and specify you need to report a Commercial Truck Claim for proper routing.
NICO (National Indemnity Company)	1-800-691-3891 (GEICO/NICO Policyholders) or 1-800-356-5750	NICO is a Berkshire Hathaway company and typically a reinsurer or excess/surplus lines carrier. Verify the claims contact on your policy card.
Carolina Specialty	Check your policy.	This is generally a program name, not the ultimate insurer. The policy is likely backed by a major carrier (e.g., Old Republic, Great West, etc.)—use their contact info.
Palomar	1-800-489-0105 (General Contact)	HIGHLY RECOMMEND: Call the general number and request the Claims Department for your specific commercial policy.
Lloyd’s America	Check your policy and Coverholder/TPA.	Lloyd’s is a market. You must contact the specific Lloyd’s Syndicate or the Third-Party Administrator (TPA) listed on your policy documents to file the claim.
Nationwide	1-800-421-3535	Call and state you need to report a Commercial Auto/Trucking Claim.
Lexington (AIG)	1-800-931-9546 (AIG Call One)	Primary General Liability Claims Email: LexPrimaryFNOL@aig.com. Call the AIG Call One number for FNOL.

Cover Whale Underwriters/TPAs

Cover Whale utilizes multiple underwriters (carriers) and TPAs. You must use the contact that corresponds to the carrier name/policy prefix on your policy document.

Underwriter (Carrier)	Policy Starts With	Phone Number	Email (TPA)
Ascot	ASC	1-800-315-6090	claims@riskadministration.com
Accredited	2-CWH	1-800-315-6090	claims@riskadministration.com
Canopius	CUS	1-888-271-2119	claims@canopius.us
Everspan	CW1EII / CW1EIC	1-800-315-6090	claims@riskadministration.com
Everspan	CW3EVR / CW3EVE	1-800-486-2524	claims@everspaninsurance.com
SCOR	498	1-833-522-3766	scorclaims@scor.com
W.R. Berkley	TPM	1-888-890-4965	claims@traxlerclaims.com
Trisura	CW	1-332-252-0424	TrisuraClaims@us.qbe.com